Privacy Policy

BALKAN PC PARTS is dedicated to protecting the confidentiality and privacy of information entrusted to us. We comply with the applicable data protection law. Please read this Privacy Notice to learn about your rights, what information we collect and how we use and protect it.

This website is operated by BALKAN PC PARTS, having its seat and registered address at Ihsaniye Mh. Izci Sk. No:6/B Nilufer/Bursa/Turkey (“BALKAN PC PARTS”, “we” or “us”), an Turkey company.

1. Who are we?
This Privacy Notice applies to BALKAN PC PARTS, having its seat and registered address at Ihsaniye Mh. Izci Sk. No:6/B Nilufer/Bursa/Turkey

2. Who can you contact for privacy questions or concerns?
If you have questions or comments about this Privacy Notice or how we handle personal data, please direct your correspondence to: Rruga "Mujo Ulqinaku", Nr. 22, Tirana, Albania, or email info@balkanpcparts.com. We aim to respond within 30 days from the date we receive privacy-related communications. Where the concern is complex or we have a large volume of concerns, we will notify you that the concern will take longer than 1 (one) month to resolve, and we will seek to resolve your concern within 3 (three) months of the concern being first raised. We may accept your concern (and in that case implement one of the measures set out in the ‘Your Rights’ section below), or we may reject your concern on legitimate grounds.

BALKAN PC PARTS collect and use the customers personal data based on its legal rights and obligations, contractual and in accordance with Law No. 9887, in 10.03.2008, “Personal Data Protection”. When using the official website www.balkanpcparts.com, BALKAN PC PARTS collects the customers’ personal data when it is required to sign up for buying online from BALKAN PC PARTS These data are registered in the companies’ systems, or other systems authorized by BALKAN PC PARTS.

Completing the personal data forms is voluntary.

BALKAN PC PARTS protects all the personal data of its customers and only uses them for contractual and informative purposes. Using the website, the customer has to give his confirmation for registering himself as a customer, for using his personal data for further procedures and to guarantee that the given information is correct, true and updated. Furthermore, the customer is responsible for updating the information loaded in the BALKAN PC PARTS systems to ensure that it is correctly and fully updated. We give access to the registered customers and they can also ask for changing/ updating the registered personal data as per Articles 13 and 18 of the Law 9887 on 10.03.2008 “Personal Data Protection”. The request for the above issue should be directed to the web address info@balkanpcparts.com.

BALKAN PC PARTS guarantees their customer has taken all the physical, technical and operational measures for protecting the confidentiality and the loss, destruction, damage or unauthorized usage of the personal data, in accordance with the Law No. 9887, in 10.03.2008, “Personal Data Protection”. The collected and saved personal data BALKAN PC PARTS databases will be processed by the employers, our collaborators and/or the person in charge us to process the given information. These data will not be transferred or communicated to third parties without the customer's consent or the information is requested from law authorities.

The subjects have the right to decline the collection and the usage of their personal data, voluntarily notified before and to request the removal of these data by exercising the right to dissolve the contract between the parties. Being familiar with the content of this contract, data subjects have accepted the terms and conditions regarding the privacy policy of BALKAN PC PARTS

3. How do we collect personal data?
Directly. We obtain personal data directly from individuals in a variety of ways, including obtaining personal data from individuals who visit our website and social media pages, complete our online forms, subscribe to our newsletters and preference centre, apply for open positions at our company or provide references for job applicants. We may also obtain personal data directly when, for example, we are establishing a business relationship, performing professional services through a contract, or through our hosted software applications.
Indirectly. We obtain personal data indirectly about individuals from a variety of sources, including recruitment services and our clients. We may attach personal data to our customer relationship management records to better understand and serve our business clients, subscribers and individuals, satisfy a legal obligation, or pursue our legitimate interests.
Public sources-- Personal data may be obtained from public registers (such as the Commercial Register), news articles, sanctions lists, and Internet searches.
Social and professional networking sites-- If you register or login to our websites using social media (e.g., LinkedIn, Google, Facebook, or Twitter) to authenticate your identity and connect your social media login information with us, we will collect information or content needed for the registration or login that you permitted your social media provider to share with us. That information may include your name and email address and depending on your privacy settings, additional details about you, so please review the privacy controls on the applicable service to set how much information you want shared with us.
Business clients-- Our business clients may engage us to perform professional services which involves sharing personal data they control as part of that engagement. For example, we will review payroll data as part of an audit and we often need to use personal data to provide certain advisory and other professional services. Our services may also include processing personal data under our clients’ control on our hosted software applications, which may be governed by different privacy terms and policies.
Suppliers, partners, sub-contractors-- We may obtain personal data about representatives and contact persons of our suppliers, partners, and sub-contractors for the purposes of execution and performance of the relevant agreement.
Recruitment services -- We may obtain personal data about candidates from an employment agency, and other parties including former employers and colleagues.
4. What categories of personal data do we collect?
We may obtain the following categories of personal data about individuals through direct interactions with us (e.g. if you choose to provide it — for example, to contact mailboxes or to register for certain services) or from information provided through client engagements, from job applicants, suppliers, partners, sub-contractors, and through other situations including those described in this Privacy Notice.

Personal data. Here is a list of personal data we commonly collect to conduct our business activities.
- Identification information (e.g., names, company name, position details).
- Contact details (e.g., work and mobile telephone numbers, work and personal email and postal address).
- Professional details (e.g., job and career history, educational background and professional memberships, published articles).
- Personal data for the purposes of provision of professional services (e.g., name, personal identification number, date and place of birth, postal address).
- Personal data for the purposes of clients and ultimate beneficial owners identification as required by the applicable anti-money laundering law (e.g. name, place and date of birth, personal identification number, address, copy of ID documents).
- Family details for the purposes of provision of some professional services (e.g., family members’ names, personal identification number, date and place of birth).
- Financial information (e.g., taxes, payroll, investment interests, pensions, assets, bank details).
- Sensitive personal data. We typically do not collect sensitive or special categories of personal data about individuals. When we do need to process sensitive personal data, it is with the consent of the individual unless it is obtained indirectly for legitimate purposes. Examples of sensitive personal data we may obtain include:
- Dietary restrictions or access requirements when registering for in-person events that reveal religious beliefs or physical health.
- Personal identification documents that may reveal race or ethnic origin, and possibly biometric data of private individuals, beneficial owners of corporate entities, or job applicants.
- Expense receipts submitted for individual tax or accounting advice that reveal affiliations with trade unions or political opinions.
- Adverse information about potential or existing clients and applicants that may reveal criminal convictions or offences information.
- Information provided to us by our clients in the course of a professional engagement.
- Child data. Although we do not intentionally collect information from individuals under 16 years of age, we may occasionally receive details about children attending performances and other events we host with their parents or guardians, or if such information is provided to us by our clients in the course of a professional engagement. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
- Location-based data. We may process the geographical locations you enter when seeking an office near you.

5. What lawful reasons do we have for processing personal data?
We may rely on the following lawful reasons when we collect and use personal data to operate our business and provide our products and services:

Contract- this is when the processing of your personal information is necessary in order to perform our obligations under a contract.
Consent- in some cases, we will ask you for specific permission to process some of your personal information, and we will only process your personal information in this way if you agree to us doing so. You may withdraw your consent at any time by contacting BALKAN PC PARTS at info@balkanpcparts.com
Legitimate interests- We may rely on legitimate interests based on our evaluation that the processing is fair, reasonable and balanced. These include:
Delivering services to our clients– To deliver the professional services our clients have engaged us to provide.
Execution and performance of agreements with our suppliers, partners, sub-contractors, etc.
Direct marketing– To deliver timely market insights and speciality knowledge we believe is welcomed by our business clients, subscribers and individuals who have interacted with us.
Offering information and/or services to individuals who visit our website or offering information about employment opportunities.
Customizing individual online experience and improving the performance usability and effectiveness of BALKAN PC PARTS's online presence.
Conducting and analyzing our marketing activities.
Meeting our corporate and social responsibility obligations.
Preventing fraud or criminal activity and to safeguard our IT systems.
Exercising our fundamental rights under Articles 16 and 17 of the Charter of Fundamental Rights, including our freedom to conduct a business and right to property.
Legal obligations and public interests– We may process personal data in order to meet regulatory and public interest obligations or mandates
BALKAN PC PARTS does not normally carry out automated decision-making, including profiling, of personal data. If such is being carried out, BALKAN PC PARTS undertakes to provide meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing.

In some cases, the provision of personal data is a statutory requirement (e.g. as per Measures against Anti-money Laundering Act) and if the specific data is not provided we may be obliged to terminate the relations with our client. In other cases, the provision of personal data may be necessary to deliver agreed professional services and if the requested data is not provided we may be unable to perform our work. In addition, the provision of personal data may be voluntary, based on your explicit consent, and if the data is not provided we may not be able to perform the specific action requested by you (e.g. to send you a newsletter).

6. Why do we need personal data?
We aspire to be transparent when we collect and use personal data and tell you why we need it, which typically includes:

Providing professional advice and delivering reports related to our professional services. Our services may include reviewing client files for quality assurance purposes, which may involve processing personal data for the relevant client.
We are promoting our professional services, products and capabilities to existing and prospective business clients.
Sending invitations and providing access to guests attending our events or our sponsored events.
Personalizing online landing pages and communications we think would be of interest based on interactions with us
Administering, maintaining and ensuring the security of our premises, information systems, applications and websites.
Authenticating registered users to certain areas of our sites.
Seeking qualified candidates for our own needs or as requested by our clients.
Processing online requests, including responding to communications from individuals or requests for proposals and quotations.
Contacting journalists regarding company press releases, invitations to annual press parties, and highlighting messages that may be of interest on specific industry topics.

7. Do we transfer your personal data?
7.1 Transfer within the organization

We share information about you with members of the BALKAN PC PARTS organization engaged to provide services for you, for example hosting and supporting IT applications, provision of certain forms of insurance for member firms and its clients, assisting with client engagement services and otherwise as required in order to continue to run BALKAN PC PARTS’s business.

7.2 Transfers to Third Parties

We do not share personal information with third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law or professional standards.

We may occasionally share personal data with trusted third parties to help us deliver efficient and quality services. These recipients are contractually bound to safeguard the data we entrust to them. We may engage with several or all of the following categories of recipients:

Parties that support us as we provide our services (e.g., providers of telecommunication systems, mailroom support, IT system support, archiving
services, document production services and cloud-based software services).
Our professional advisers, include lawyers, auditors and insurers.
A potential buyer, transferee, merger partner or seller and their advisers in connection with an actual or potential transfer or merger/acquisition of part or all of our business or assets, or any associated rights or interests.
Payment services providers.
Marketing services providers.
Courts, law enforcement or other government and regulatory agencies and bodies (e.g., Tax authorities, Public Oversight Board) or to other third parties as required by, and following, applicable law or regulation.

8. Do we transfer your personal data outside the country where the data is collected?
We store personal data on servers located in the European Economic Area (EEA). We may transfer personal data to reputable third-party organisations situated inside or outside the country where the data is collected and EEA for the purposes described in this Privacy Notice and in compliance with the applicable legislation. Each organisation is required to safeguard personal data by means of contracts we have in place with those organizations, containing, inter alia, standard data protection clauses which are in a form approved by the European Commission.

9. Do we use cookies?
Our websites may use cookies. Where cookies are used, a statement will be sent to your browser explaining the use of cookies. To learn more, please refer to our Cookie Notice:

Automatic collection of personal information

In some instances, BALKAN PC PARTS and its service providers use cookies, web beacons and other technologies to automatically collect certain types of information when you visit us online, as well as through emails that we may exchange. The collection of this information allows us to customize your online experience, improve the performance, usability and effectiveness of BALKAN PC PARTS's online presence, and measure the effectiveness of our marketing activities.

IP addresses

An IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognize and communicate with one another. IP addresses from which visitors appear to originate will be recorded for IT security and system diagnostic purposes. This information will also typically be used in aggregate form for website trends and performance analysis.

Cookies will typically be placed on your computer or internet-enabled device whenever you visit us online. This allows the site to remember your computer or device and serves a number of purposes.

On some of our websites, a notification banner will appear requiring your consent to collect cookies. If you do not provide consent, your computer or internet-enabled device will not be tracked for marketing-related activities. A secondary type of cookie referred to as "user-input" cookies may still be required for necessary functionality. Such cookies will not be blocked through the use of this notification banner. Your selection will be saved in a cookie and is valid for a period of 90 days. If you wish to revoke your selection, you may do so by clearing your browser's cookies.

Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser's settings (often found in your browser's Tools or Preferences menu). You may also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our website's features.

Further information about managing cookies can be found in your browser's help file or through sites such as www.allaboutcookies.org.

Below is a list of the types of cookies used on our websites:

Purpose	Description	Type& Expiry
Performance(i.e. User’s Browser)	Our websites are built using common internet platforms. These have built-in cookies which help with compatibility issues (e.g., to identify your browser type) and improve performance (e.g., quicker loading of content).	Session Deleted upon closing the browser
Security (e.g. Asp .NET) Cookies	If you register for access to a restricted area, our cookies ensure that your device is logged for the duration of your visit. You will need your username and password to access the restricted areas.	Session Deleted upon closing the browser
Site Preferences	Our cookies may also remember your site preferences (e.g. language) or seek to enhance your experience (e.g. by personalising a greeting or content). This will apply to areas where you have registered specifically for access or created an account.	Session Deleted upon closing the browser
Analytical	We use several third-party analytics tools to help us understand how site visitors use our website. This allows us to improve the quality and content on kpmg.com for our visitors. The aggregated statistical data cover items such as total visits or page views, and referrers to our websites. For further details on our use of Google Analytics, see below.	Persistent, but will delete automatically after two years if you no longer visit https://www.balkanpcparts.com/
Site visitor feedback	We use a third-party survey tool to invite a percentage of visitors to provide their feedback. Cookies are used to prevent visitors from being invited multiple times. The first cookie (1) is set if the visitor is not invited to participate in the survey, and is used to ensure visitors are not invited after their first page view. The second cookie (2) is set if the visitor is invited to participate in the survey, and is used to ensure the visitor is not invited again to participate for 90 days.	1 Session Deleted upon closing the browser 2 Persistent Deleted automatically after 90 days or presenting survey invite.
Social sharing	We use third-party social media widgets or buttons to provide you with additional functionality to share content from our web pages to social media websites and email. Use of these widgets or buttons may place a cookie on your device to make their service easier to use, ensure your interaction is displayed on our webpages (e.g. the social share count cache is updated) and log information about your activities across the Internet and on our websites. We encourage you to review each provider's privacy information before using any such service. For further details on our use of social media widgets and applications, see below.	Persistent, but will be deleted automatically after two years if you no longer visit https://www.balkanpcparts.com/

Other third-party tools and widgets may be used on our web pages from time to time to provide additional functionality. Use of these tools or widgets will typically place a cookie on your device to make their service easier to use and ensure your interaction is displayed on our web pages properly.

Cookies by themselves do not tell us your email address or otherwise identify you personally. In our analytical reports, we will obtain other identifiers including IP addresses, but this is to identify the number of unique visitors to our websites and the geographic origin of visitor trends, and not to identify individual visitors.

If you wish to prevent cookies from tracking you as you navigate our sites, you can refuse cookies at the point at which we present you with a choice to accept or reject cookies, and/or you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you elect to refuse cookies.

Google Analytics

BALKAN PC PARTS uses Google Analytics. More information about how Google Analytics is used by BALKAN PC PARTS can be found here: http://www.google.com/analytics/learn/privacy.html

To provide website visitors with more choices on how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.

Location-based tools

BALKAN PC PARTS will collect and use the geographical location of your computer or mobile device. This location data is collected to provide you with information regarding services which we believe may be of interest to you based on your geographic location and to improve our location-based products and services.

Social media widgets and applications

BALKAN PC PARTS websites will typically include functionality to enable sharing via third-party social media applications, such as the Facebook/Instagram Like button. These social media applications will collect and use information regarding your use of BALKAN PC PARTS websites (see details on 'Social Sharing' cookies above). Any personal information that you provide via such social media applications will often be collected and used by other members of that social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over or responsibility for, those companies or their use of your information.

10. What are your data protection rights?
Your data protection rights are highlighted here. In case you wish to exercise any of the rights described hereunder, you may contact us at info@balkanpcparts.com

Access– You can ask us to verify whether we are processing personal data about you, and if so, to provide more specific information.
Correction– You can ask us to correct our records if you believe they contain incorrect or incomplete information about you.
Erasure– You can ask us to erase (delete) your data after you withdraw your consent to processing or when we no longer need it for the purpose it was originally collected.
Processing restrictions– You can ask us to temporarily restrict our processing of your data if you contest the accuracy of your data, prefer to restrict its use rather than having us erase it, or need us to preserve it for you to establish, exercise, or defend a legal claim. A temporary restriction may apply while verifying whether we have overriding legitimate grounds to process it. You can ask us to inform you before we lift that temporary processing restriction.
Data portability– In some circumstances, where you have provided personal data to us, you can ask us to transmit that personal data (in a structured, commonly used, and machine-readable format) directly to another company if is technically feasible.
Automated Individual Decision-making– You can ask us to review any decisions made about you that we made solely based on automated processing, including
profiling, that produced legal effects concerning you or similarly significantly affected you.
Right to Object – You can object to our use of your personal data for direct marketing purposes, including profiling, or if we are not entitled to use it any more. In these cases, we will no longer process your personal data unless we demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
Right to Withdraw Consent– You can withdraw the consent that you have previously given to one or more specified purposes to process your personal data. This will not affect the lawfulness of any processing carried out before you withdraw your consent. It may mean we are not able to provide certain products or services to you and we will advise you if this is the case. You may withdraw your consent at any time by contacting us at info@balkanpcparts.com.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. This helps us to ensure that personal data is not disclosed to any person who has no right to receive it. No fee is required to make a request unless your request is clearly unfounded or excessive. Depending on the circumstances, we may be unable to comply with your request based on other lawful grounds.

11. What about personal data security?
We have put appropriate technical and organisational security policies and procedures in place to protect personal data (including sensitive personal data) from loss, misuse, alteration or destruction. We aim to ensure that access to your personal data is limited only to those who need to access it. Those individuals who have access to the data are required to maintain the confidentiality of such information. We may apply pseudonymisation, de-identification and anonymisation techniques in efforts to further protect personal data.

If you have access to parts of our websites or use our services, you remain responsible for keeping your user ID and password confidential. Please be aware that the transmission of data via the Internet is not completely secure. Whilst we do our best to try to protect the security of your personal data, we cannot ensure or guarantee the security of your data transmitted to our site; any transmission is at your own risk.

12. How long do we retain personal data?
We retain personal data to provide our services, receive services or goods from our suppliers and sub-contractors, stay in contact with you and to comply with applicable laws, regulations and professional obligations that we are subject to. We also make reasonable efforts to retain personal information only for so long i) as the information is necessary to comply with an individual's request, ii) as necessary to comply with legal, regulatory, internal business or policy requirements, or iii) until that person asks that the information be deleted. The period for which data is retained will depend on the specific nature and circumstances under which the information was collected; however, subject to requirements of i)-iii) above, personal information will not be retained for more than six years, unless otherwise required by law or for the establishment, exercise or defence of legal claims or dispute resolution. We will dispose of personal data in a secure manner when we no longer need it.

13. Do we link to other websites?
Our websites may contain links to other sites, including sites maintained by other BALKAN PC PARTS member firms that are not governed by this Privacy Notice. Please review the destination websites’ privacy policies before submitting personal data on those sites. Whilst we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

14. Do we change this Privacy Notice?
We regularly review this Privacy Notice and will post any updates to it on this webpage. When we make changes to this Privacy Notice, we will revise the "updated" date at the top of this page. This Privacy Notice was last updated on 15/02/2026.

Any changes to the processing of personal data as described in this Privacy Notice affecting you will be communicated to you through an appropriate channel, depending on how we normally communicate with you.