Delivery Information

Delivery of products will be performed within 3-5 business days from the day after order confirmation from Balkanpcparts. In case of absence or delay, you will be notified by Balkanpcparts to postpone the deadline for delivery. The client is free to choose whether wants to accept or cancel the order. Product delivery can be carried out only on the territory of the Republic of Albania. Delays in product delivery or order failure do not mean compensation of the Customer or its suppliers.

Balkanpcparts through the transporters will deliver the ordered products to the address set by the Client, in the nearest location accessible by means of transport. The client undertakes to take the delivered products on its behalf or on behalf of the person to whom the order is carried out at the address given by him during the order performing. During the delivery, the Client or authorized person must prove his identity and show the order confirmation which contains the order number and authorization in case of withdrawal by a third person.

During the control of the products delivered, if the client finds out that the wrapping or product packing is damaged, the products are missing or damaged, the Customer must describe all the remarks written in the act of receiving and obtain the signature of the carrier and will keep a copy of the document. These remarks should be clear (determination of damages) in order to be considered by Balkanpcparts for the replacement product.

If Balkanpcparts or the transporter cannot deliver products because customer’s fault, such as respecting the schedule set for the delivery of products, or lack of communication of particular conditions of access, the Client loses the right to refund delivery costs. The costs of returning the product will also be deducted from the refund of the product price. If the client wants another delivery, he is obligated to pay in advance the delivery costs.